BIG surprises from my hotel (less than) 3 weeks before the actual day!!!

On 15Nov, I emailed our wedding coordinator “S” on some questions.

On 16Nov, another wedding coordinator “V” emailed us and notified us that she is the NEW wedding coordinator. “S” is on unpaid leave. Our wedding is less than 3 weeks and such a big change in this crucial time are indeed shocking to us. Worst is hotel doesn’t take the intiative to inform us!!! BIG SURPRISE # 1.

On 16Nov night, I suggested a meeting date & time with her so we can finalise details.

17Nov – 18 Nov, no call or reply from her.

On 18Nov – feeling very uneasy and angry over BIG SURPRISE #1, I called the hotel and happened the Director of Business Development, “SS” answered. I requested to speak to the Director of Meetings & Events about my concerns. To my horror, SHE RESIGNED! BIG BIG SURPRISE # 2
More on 3 BIG SURPRISES from my hotel – Part I – from Ju

2 more weeks. Many months ago, the hotel had passed us this contract with the to-do list. One of the pointers was to contact the hotel coordinator (business executive to be exact) prior 2 weeks to our wedding date.

 

During this week, we had some queries about corkages and so we decided to email the coordinator. And we received the following bad news:

“Good Morning.

Let me introduce myself. My name is “V” ( Business Development Executive ) – Wedding Planner. “S” is on long unpaid leave and unable to tell when she is coming back. I am assisting “S” for your Wedding follow-up and arrangements. I am glad to assist you and Jhong Ren for your Wedding preparation. You are in a safe hand and your Wedding going to be one of the memorable one ever… …”

Another change? Oh my…this is the 2nd change of coordinator in this year since February.
More on Another Big Surprise?!!!